Www.globetrotter.com Flexlm End User Manual

Troubleshooting

May 15, 2014  Use FLEXlm utilities instead', that means that, indeed, you are using Flexlm to manage the token. In that case, your ClearCase admin must access the Flexlm Admin tool, in order to get a status of the licenses used. (It should be the IBM Rational License Key Administrator'). This is likely the problem. License installation parallel port is misconfigured or bad. No incoming requests.To me it seems the matlab 2016a client thinking himself.


Problem

This technote identifies a possible resolution to the error FLEXlm error: -1,359, which might occur when performing a license server Status Enquiry in lmtools.exe (License Tools) when used in conjunction with IBM® Rational® Licensing.

Cause

The full error message is as follows:

[Detecting lmgrd processes...]
Error getting status: Cannot find license file
The license files (or server network addresses) attempted are listed below. Use LM_LICENSE_FILE to use a different license file, or contact your software provider for a license file.
Filename: C:flexlmlicense.dat
License path: C:flexlmlicense.dat
FLEXlm error: -1,359. System Error: 2 'No such file or directory'
For further information, refer to the FLEXlm End User Manual, available at '
www.globetrotter.com'.

Globetrotter Software Flexlm

The option Configuration using License File in the Server/License File tab is selected, but the path to the license file is invalid, or it is pointing to a file that does not exist.

Resolving The Problem

Flexlm User Guide

To resolve this issue:

  1. Open lmtools by selecting Start > Run..., typing lmtools and clicking OK
  2. Select the Service / License File tab
  3. Select the Configuration using License File button
  4. Validate the path to the license file is correct by using the Browse button to locate the file.
    The path should be pointed to the rational_redirect.dat, when checking the status from a client machine and to the rational_server_perm.dat or rational_server_temp.dat when checking the status from the license server machine.
    Note: These files are located in C:Program FilesRationalCommon by default.
Www.globetrotter.com
[{'Product':{'code':'SSTMW6','label':'Rational License Key Server'},'Business Unit':{'code':'BU004','label':'Hybrid Cloud'},'Component':'FLEXlm','Platform':[{'code':'PF033','label':'Windows'}],'Version':'2002.05.00;2002.05.20;2003.06.00;2003.06.01;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16','Edition':'}]

Document Information

Modified date:
16 June 2018